Privacy Policy
1. Data controller
The data controller is [legal entity — TBD]. For privacy questions contact our DPO at privacy@lumera-ng.io.
2. Data we collect
Identity and KYC data (name, date of birth, documents, selfie), contact details, transaction and card data, and technical data (device, IP).
3. How we use your data
To provide the service, verify your identity, prevent fraud and money laundering, comply with legal obligations, and support you.
4. Legal bases (GDPR)
Contract performance, legal obligation (AML/KYC), legitimate interests (fraud prevention) and, where required, consent.
5. Sharing
We share data with licensed partner institutions (card issuer/processor), KYC providers, and authorities where legally required.
6. International transfers
Where data is transferred outside the EEA, appropriate safeguards (e.g. SCCs) are applied [TBD].
7. Retention
KYC and transaction records are retained for the period required by law (typically 5+ years).
8. Your rights
You may request access, correction, deletion, restriction, portability and object to processing, subject to legal limits.
9. Cookies
We use essential cookies and, with consent, analytics. See the cookie banner.
10. Contact
privacy@lumera-ng.io