AML & KYC Policy
Our commitment
Lumera and its partners operate under anti-money-laundering (AML) and counter-terrorist-financing rules. We apply a risk-based approach.
Identity verification (KYC)
Before using cards you complete identity verification, including document and liveness checks (via our KYC provider, e.g. Sumsub).
Sanctions & PEP screening
We screen customers against applicable sanctions lists and politically-exposed-person (PEP) databases, before onboarding and on an ongoing basis.
Ongoing monitoring
Transactions are monitored for suspicious patterns. We may request additional information or documents at any time.
Suspicious activity
We may pause or decline transactions, freeze cards or close accounts to comply with our obligations. We may be legally prohibited from explaining specific reasons.
Record keeping
KYC and transaction records are retained for the period required by law.
Your obligations
Provide accurate information, keep your details up to date, and do not use the service for unlawful purposes.